Last updated: January 2026
1. General
The protection of your personal data is important to us. We process your data in accordance with the applicable data protection legislation, in particular the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
In this privacy policy we explain which personal data we process, for which purposes, how we protect it, and what rights you have.
2. Data Controller
The entity responsible for the processing of personal data is:
Address
Email: info@ventis-auktionen.ch
Phone: +41 79 827 95 10
3. Collection and Processing of Personal Data
3.1 Visiting our website
When you visit our website, general information is automatically recorded. This information (server log files) includes the type of web browser, the operating system used, the domain name of your Internet service provider and similar data. This is purely general information that does not allow any conclusions to be drawn about your person.
This information is technically necessary to correctly deliver the content of web pages requested by you and is an unavoidable part of using the internet. Anonymous information of this type is evaluated statistically in order to optimise our online presence and the underlying technology.
3.2 Contacting us
If you contact us by email, phone or via our contact form, the data you provide (name, email address, phone number, your message) will be stored by us in order to process your enquiry.
Purpose: Processing of your enquiry, communication, customer service
Legal basis: Pre-contractual measures, legitimate interest
Retention period: Data is deleted as soon as it is no longer required for the purpose of its collection or you request its deletion.
3.3 Business relationship
In the course of our business activities (purchase, sale, auctioning, and expertising of stamps) we process the following categories of personal data:
- Contact details (name, address, phone, email)
- Payment information (bank details)
- Contract data (services commissioned, sales contracts)
- Communication data (correspondence, meeting notes)
Purpose: Contract performance, processing of purchases/sales, conduct of auctions, invoicing, customer service
Legal basis: Contract performance, legal obligations (e.g. retention obligations under Swiss Code of Obligations)
Retention period: For the duration of the business relationship and thereafter in accordance with statutory retention periods (generally 10 years for business records)
3.4 Newsletter (where applicable)
If you subscribe to our newsletter, we use your email address and, if applicable, your name to send you regular information about our services, auctions and philatelic news.
Purpose: Sending information and advertising
Legal basis: Your consent
Withdrawal: You can withdraw your consent at any time by clicking the unsubscribe link in any newsletter or by sending us an email.
4. Cookies
Our website uses cookies. Detailed information about the use of cookies can be found in our separate Cookie Notice.
5. Disclosure of Data
Your personal data is not disclosed to third parties for purposes other than those listed below.
We only disclose your personal data to third parties if:
- you have given your express consent,
- the disclosure is necessary for the fulfilment of our contractual obligations (e.g. shipping service providers, payment processing),
- the disclosure is necessary to fulfil a legal obligation,
- the disclosure is necessary for the assertion, exercise or defence of legal claims.
Service providers
We use external service providers who support us in providing our services (e.g. IT service providers, hosting providers). These service providers are contractually obliged to treat the data confidentially and to process it only in accordance with our instructions.
6. Transfer of Data Abroad
Where we transfer data abroad, we ensure that the recipient guarantees an adequate level of data protection (e.g. by means of an adequacy decision, standard contractual clauses or other suitable safeguards in accordance with Art. 16 para. 2 FADP).
7. Data Security
We take appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. Our security measures are continuously improved in line with technological developments.
However, data transmission over the internet may have security vulnerabilities. Complete protection against third-party access is not possible.
8. Your Rights
Within the scope of the applicable statutory provisions you have, at any time, the right to:
- Access: You may request information about the personal data we have stored about you
- Rectification: You may request the correction of inaccurate data
- Erasure: You may request the deletion of your data, provided no statutory retention obligations preclude this
- Restriction: You may request the restriction of the processing of your data
- Data portability: You may request the release of your data in a structured, commonly used format
- Objection: You may object to the processing of your data
- Complaint: You may lodge a complaint with the competent supervisory authority
To exercise your rights, please contact us at:
E-Mail: info@ventis-auktionen.ch
Supervisory authority
The competent supervisory authority for data protection in Switzerland is:
Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1
3003 Bern
Switzerland
Website: www.edoeb.admin.ch
9. Retention Period
We only store personal data for as long as is necessary for the fulfilment of the respective purposes or as required by statutory retention periods. After expiry of the retention period, the data is routinely deleted unless it is still required for contract performance or for the initiation of a contract.
10. Protection of Minors
Our offering is not aimed at persons under 16 years of age. We do not knowingly collect personal data from minors under 16 years of age.
11. External Links
Our website may contain links to third-party websites. We have no influence over the content and data protection practices of these external websites and assume no responsibility for them. Please refer to the privacy policies of the linked websites.
12. Changes to this Privacy Policy
We reserve the right to adapt this privacy policy from time to time so that it always complies with current legal requirements or in order to implement changes to our services in the privacy policy. The new privacy policy will then apply to your next visit.
13. Contact
If you have any questions about data protection or wish to exercise your rights, you can contact us at any time:
VENTIS Auktionen GmbH
Rainstrasse 36
5022 Rombach
Switzerland
Email: info@ventis-auktionen.ch
Phone: +41 79 827 95 10